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The
Appraisal Smart System operates on Corporate Intranets or
over the Internet as a hosted ASP application (Software-as-a-Service).
For our SaaS, hosted client sites, we use dedicated servers
at enterprise-class data centres at two different locations:
1.
USA: Codero (WEBSITE)
Serving
our clients in the Americas, Europe and Africa.
Codero owns and operates two state-of-the-art data
centers in San Diego, CA and Phoenix, AZ. It has brand-name,
industry-leading technology and superior network redundancy.
Reliability
and Security Protection
- 99.9%
uptime guarantee.
- 100
Mbps Connection.
- Live
monitoring and maintenance 24/7/365.
- Redundant
HVAC systems to maintain temperature and humidity levels.
- Fire
suppression systems.
- Powered
by multiple 150kVA UPS (Uninterruptible Power Supply) systems
that provide additional protection from disturbances on
the power grid. If utility power fails, operations are seamlessly
switched to an onsite Caterpillar diesel generator that
provides enough run time to operate the entire facility
for seven days.
- Round
the clock surveillance, security and network monitoring.
Hardware
Firewall & SSL Encryption
- In
addition to the standard software firewalls, the Appraisal
Smart server has an ASA 5505 Hardware Firewall for mission-critical
applications and advanced network protection against hacking
attacks, intrusions, worms, and viruses.
- Further
secured by 128 bit SSL Encryption.
Database
Backup Regime (to offsite location)
- Daily
transactional/incremental.
- Weekly
full.
- Three
weeks data retention (i.e. can restore back up to 3 weeks).
2.
Australia: Intervolve
(WEBSITE)
Serving our clients in Asia-Pacific.
Physical Security
- Keypad
entry only to authorized personnel.
- Monitored
security 24/7.
- Escorted
access only to clients.
- Proximity
access cards in building and lifts after hours.
Hardware
Firewall & SSL Encryption
- In
addition to the standard software firewalls, the Appraisal
Smart server has a Fortinet FortiGate Hardware Firewall
for mission-critical applications and advanced network protection
against hacking attacks, intrusions, worms, and viruses.
- Further
secured by 128 bit SSL Encryption.
Power
Provision
- Power
provided on Adelaide CBD power grid.
- The
city power grid is not part of any power rationing which
occurs during periods of high use, and therefore has a high
availability of power.
- The
data centre has never experienced a power outage, in some
9 years.
- Server
racks powered by dual circuit APC remote-switched PDU's.
Network
- 99.9%
uptime guarantee.
- 100
Mbps Connection.
- Multiple
Cisco 7206VXR Routers.
- Diverse
network transit and link through Optus, AAPT & Agile.
- Network
transit redistributed through Cisco 3500XL-EN Series Switches.
Database
Backup Regime (to offsite location)
- Daily
transactional/incremental.
- Weekly
full.
- Three
weeks data retention (i.e. can restore back up to 3 weeks).
Intranet
Installations (on client servers)
Full details
HERE
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